Welcome to heritagewear.shop ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our American workwear-inspired platform, including browsing, purchasing, and engaging with content. Please read them carefully as they outline the durable, functional nature of our business relationship - much like the garments we sell.
The Site is intended for personal, non-commercial use by working professionals seeking rugged, timeless apparel. You may not: (1) use automated tools to scrape product data (critical for protecting our carefully curated workwear inventory), (2) resell items purchased from heritagewear.shop (as our focus is direct-to-consumer craftsmanship), or (3) interfere with site functionality (e.g., disrupting checkout processes). Unauthorized use may result in account suspension - we take our no-nonsense approach as seriously as the reinforced stitching on our garments.
All content on the Site—including product images, descriptions, logos, and heritage workwear designs—is the exclusive property of heritagewear.shop or its licensors. This includes designs inspired by classic American workwear, which are protected by copyright and trademark laws. You may not reproduce, modify, or distribute this content without written consent, as it forms the core of our brand identity - just as quality materials form the foundation of our garments.
We strive to provide accurate product details (e.g., fabric weight, reinforced stress points, sizing) and pricing, but errors may occur—especially with our small-batch production methods. We reserve the right to correct inaccuracies (e.g., a mislisted measurement or material specification) at any time, and may cancel orders affected by such errors. If canceled, we'll issue a refund and notify you of the correction - we believe in fixing mistakes properly, just like we'd repair a well-worn work jacket.
We may limit quantities per item (common for our small-batch production runs) or cancel orders that appear to be for resale (e.g., bulk purchases of a single style). Our focus is on serving individual working professionals, so we prioritize orders from shoppers seeking to wear, not stockpile, our durable workwear pieces - because true workwear is meant to be lived in, not stored away.
All orders are processed within 7-10 business days (longer than typical retailers because we inspect each garment before shipping). We use reliable carriers but cannot guarantee exact delivery dates - quality takes time, whether it's crafting our garments or ensuring they reach you properly. International shipments may be subject to customs delays - we'll provide tracking, but like a good pair of work boots, the journey may take some time.
We offer a 21-day return policy from delivery date (longer than standard because we understand workwear needs proper testing). Items must be unworn, unwashed, with original tags attached - we want to ensure the next hardworking customer receives garments in perfect condition. Return shipping costs are the customer's responsibility - consider it the price of trying on quality, much like our ancestors paid for their first pair of sturdy work pants.
The Site may link to workwear enthusiast forums or craftsman communities where our products are discussed. These are not under our control, and we disclaim responsibility for their content, privacy practices, or security. Always review third-party terms before interacting with their services - we focus on what we know best: making clothes that work as hard as you do.
The Site and its content are provided "as is" without warranties of any kind. We do not guarantee: (1) that the Site will be error-free (we prioritize quality over speed), (2) that items will remain in stock (our small-batch approach means limited quantities), or (3) that classic styles displayed will be available indefinitely. Use the Site at your own risk - though we've built it to be as sturdy as our triple-stitched seams.
To the fullest extent permitted by law, heritagewear.shop shall not be liable for: (1) delays in shipping due to carrier issues, (2) out-of-stock items, (3) damages from using the Site (e.g., lost time from website downtime), or (4) third-party actions (e.g., forum discussions). This limitation applies even if we were advised of potential damages, ensuring we can focus on crafting durable workwear without excessive liability risks - because real craftsmanship requires focus.
We may update these Terms to reflect changes in our business (e.g., new manufacturing partners) or legal requirements. Updates will be posted on the Site with an effective date. Your continued use after the effective date constitutes acceptance of the revised terms - we believe in evolving thoughtfully, just as workwear has evolved through generations of hardworking Americans.
For any questions about these Terms, please contact us at [email protected]. We'll respond within 3-5 business days - not instant, but thorough, like the way we approach every stitch in our garments.
