Our heritage-inspired inventory is carefully curated in limited batches to maintain quality. While we strive to keep items in stock, certain workwear staples may sell out during peak seasons. If your ordered item becomes unavailable, we'll notify you within 3 business days with options: (1) Priority access to the next production run (typically 4-6 weeks), (2) A full refund, or (3) Store credit with 10% bonus for your patience. This system ensures we never compromise on the craftsmanship our working professionals deserve.
All prices are listed in USD. Given the durable nature of our materials (e.g., 12oz selvedge denim, heavyweight duck canvas), prices reflect true manufacturing costs and may adjust quarterly. We honor pricing at time of order confirmation, except for clear typographical errors (e.g., $200 jacket listed as $20). In such cases, we'll cancel the order with full refund and explanation - maintaining the integrity expected from workwear specialists.
Each garment undergoes final quality inspection before shipping. Orders ship within 5-7 business days (10-14 days during holiday seasons). For made-to-order items like custom-fit chore coats, we'll provide a specific 3-week production timeline at checkout. You'll receive a shipping confirmation with tracking number once your workwear essentials begin their journey.
We partner with carriers experienced in handling heavyweight workwear shipments. Domestic deliveries typically take 7-10 business days after processing due to our rural manufacturing partners. International shipments include detailed customs documentation specifying "workwear apparel" to facilitate smooth border clearance - because your tools should never get stuck in transit.
We stand behind our workwear with a 21-day return window from delivery date. Items must be unworn with original tags attached. Due to the durable nature of our fabrics, we cannot accept returns on washed/soiled items. Exchanges for size take 10-14 business days to process - a small wait for gear that'll last years. Email [email protected] to initiate returns.
All heritagewear.shop content - including product photography showing authentic workwear details (e.g., triple-stitched seams, functional tool pockets), fabric descriptions, and our vintage-inspired logos - is protected. Unauthorized commercial use (e.g., replicating our classic chore jacket designs) violates the craftsmanship standards we uphold for blue-collar professionals.
heritagewear.shop shall not be liable for: (1) Shipping delays caused by rural carrier routes, (2) Natural variations in heritage fabrics (e.g., slight denim color shifts), (3) Workwear modifications after delivery, or (4) Third-party reviews of product durability. This reflects our commitment to honest, no-nonsense workwear commerce.
