Welcome to HeritageWear – built for the hardworking, styled for the timeless.
We accept Visa, Mastercard, American Express, Discover, and PayPal. All transactions are processed in USD. Your payment must clear before we begin processing your order. For security purposes, we may request additional verification for high-value orders.
After placing your order, you'll receive an email confirmation within 24 hours. Please review all details carefully - including sizing, color selections, and shipping address. Orders typically take 3-5 business days to process before shipping. During peak seasons or promotional periods, processing may extend to 7 business days.
While we maintain accurate inventory systems, we reserve the right to cancel any order due to stock discrepancies. If an item becomes unavailable after purchase, we'll notify you within 2 business days with alternatives or a full refund option.
All displayed prices are final in USD. Shipping costs are calculated based on weight, destination, and selected service. Import duties or local taxes are the customer's responsibility where applicable. Price adjustments are not offered for previous purchases.
Processed orders ship within 3-7 business days via USPS or FedEx. Domestic delivery typically takes 5-10 business days after dispatch. International shipments may require 10-20 business days. Tracking information will be emailed once available. We're not responsible for delays caused by customs, weather, or carrier issues.
Unworn, unwashed items with original tags may be returned within 21 days of delivery. Customers are responsible for return shipping costs. Refunds process within 10 business days of receipt. Final sale items (marked as such) cannot be returned. Exchanges are subject to availability.
Our workwear is designed for durability. Follow care instructions to maintain fabric integrity. Improper care voids warranty claims. For longevity, we recommend gentle washing and air drying for all HeritageWear products.
For order inquiries: [email protected]. Response time is 1-3 business days. Include your order number for faster service.